Thursday, October 09, 2008

Good selected Articles - for everybody's tastes (IV)

Contd from previous post. (This is a series of Good selected Articles - for everybody's tastes)
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29) Why Your Employees Are NOT Your Greatest Asset?


Jill, the new CEO stepped into the small meeting room and prepared herself
to address the gathering of managers. She felt quite assured and
confident. This was the fifth time she would deliver this speech, in
almost as many days. This was just one stop on her two week road tour. The
new strategic direction that she was informing managers about was already
catching people's attention.

She settled herself in, and with a confident smile, greeted the managers
as they arrived. These were mostly seasoned managers, but had never heard
her speak before. She had done her homework on this group, and felt that
this would be an open, candid but friendly meeting...one where the
managers and herself could engage in healthy debate.

She started off her speech with her usual opening...'people are our
greatest asset'. She paused as usual, to let that statement sink in. Just
as she was about to continue, a voice from the back of the room chimed
in...'I don't agree with that statement!'
Bill, a twenty five year veteran manager, was already standing, ready it
appeared to take on the CEO. Jill was a little startled. Composing
herself, she asked Bill if he would like to elaborate. 'I sure do' said
Bill. 'People are not assets. An asset is something the company can
acquire, own, manipulate, throw away, give away or sell.' He paused to let
his statement sink in.
And sink in it did.

Jill thanked Bill for his comments, and then turned to the gathering of
managers and said 'You know, I've never thought of it that way, but Bill
is absolutley right. I, as an employee, would hate to be used in the same
way an asset gets used. So let's talk about that...' They talked it
through, and by the end of the meeting, came up with the following
insights:

1. People are not assets
2. The RELATIONSHIPS we have with people are our greatest assets
3. We BOTH (company and employee) own those relationships. ..50/50
4. We both have an interest in sustaining and leveraging those
relationships
5. Those relationships extend to suppliers, customers, and other
stakeholders, including the community
Jill modified her speech, and continued on her tour. But more than that,
Jill modified her way of thinking about and relating to people. On that
day, she became a better CEO.
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Series contd in next post

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